Caroline Bilen is the CEO and founder of the compass health consultancy, a consulting, training and coaching company she founded to provide safe care excellence blueprint to empower healthcare professionals and organizations with the knowledge and skills of to improve health performance and outcomes to achieve Zero harm. .
She has a medical background with more than 25 years extensive experience in outpatient and in-patient care management and a certified trainer for Infection Control, patient safety program and JCI program “Safety in Surgical Services.
She has 15 years international experience in training healthcare professionals to elevate clinical standard of care. Additionally, she worked with healthcare authorities, senior and executive’s management teams, using design thinking approach to develop strategic frameworks, clinical guidelines, innovation programs to improve patient safety and outcomes in healthcare organization in Central East Europe, Middle East and Africa.
Caroline has held the position of operating room nursing manager and demonstrated a proven record of success in leading and managing perioperative efficiency and turn over in operating room, education, physician relations and patient safety.
From the establishment of “Home Care Lebanon” she was leading the healthcare team and responsible for patient safety as the Director of Nursing Services, driving care excellence.
Her latest assignment was as Scientific Affairs and Education Manager for 3M medical solution in CEE & MEA regions. Through her unique ability, she innovated and developed Infection Prevention University, a branded unified educational platform, to build competency of regional clinical teams, assisting them in elevating their knowledge and practical skills.
Caroline is passionate about patient safety and is regularly invited as a keynote speaker and moderator at international and national symposia. She is a published author and her work has been broadly distributed and quoted in the media.
When she is not engaged with work, Caroline loves fishing and enjoy traveling and walking in the nature.
International Society of Female Professionals Member, Caroline Bilen, can be found on the Association Directory, where she is looking forward to networking with you.