Claudia Garcia has over 20 years of experience in technology and business. As a systems engineer with a master’s degree in marketing, she has 10 years of experience working in telecommunications, and 20 years of experience in technology Business.
Claudia is a system engineer with a Masters in Marketing specialized in Digital Transformation Strategy. She offers 10 years working for the main local Telecommunication Company (Codetel), then Verizon, in marketing as product development and project manager. She eventually had the responsibility of the CPE product portfolio leading the team that manages the relationship with the device manufacturers (Nortel, Cisco). During this time she learned some good values from different cultures that enriched her life- leadership, being people oriented and conflict management.
Based on this, she decided to focus on a sales perspective, and moved to a Puerto Rican partner as Business development manager, penetrating Enterprise market with IP Telephony solutions (Cisco, Microsoft, Polycom, Fortinet, CA Technologies) and services for 5 years. She discovered her passion for service excellence and consulting.
She was offered the opportunity to start working at Microsoft, and has5 years starting as SMB Lead for DR, then as SAM&C Lead for Caribbean. This role gave her the vision to work cross segment and cross region, while based on the local office in Dominican Republic. Now as Cloud Specialist for Dominican Republic and Puerto Rico pursue to help customers towards their Digital Transformation journey transforming the way their employees work and serve better their customers.
She is passionate about service, excellence and consulting, and loves to inspire women to be the essence they want to be. She looks forward to connecting with likeminded professionals.